FAQ's

OUR COFFEE

WHERE IS YOUR COFFEE FROM?

We provide our customers with a full variety of gourmet coffee bags. Each of them comes from a different place and has a different strength and flavour. In summary, our coffee comes from Sumatra, Indonesia - Guatemala, Central America - Ethiopia, Africa - Peru, South America. Read more here.

HOW STRONG IS YOUR COFFEE?

Yes, we use a rating from 0 to 5 for indicating the strength of our coffee bags. Dark Roast - Sumatra, Indonesia: 4/5 strenght. Medium Roast - Guatemala: 3/5 strenght. Light Roast - Sidamo, Ethiopia: 2/5 strength. Decaf Roast - San Ignacio, Perú: 2/5 strength.

HOW MUCH CAFFEINE IS IN YOUR COFFEE?

We don’t specifically test for caffeine quantity as this can be variable based on a number of factors, including the crop seasonality, roasting variances and brewing conditions. On average, however, a standard cup/mug of coffee contains about 95mg of caffeine.

WHAT DOES 100% ARABICA MEAN?

There are several varieties of coffee plants which coffee beans are harvested from. Arabica is one of the different types of coffee plants. By saying that our coffee is 100% Arabica, we are ensuring our customers that each single coffee bean used for making their coffee bags came from an Arabica plant and had never been mixed up with other coffee plants.

WHAT DOES SINGLE ORIGIN MEAN?

Not all coffee types taste the same, nor even every ground coffee grain taste the same when coming from different farms all over the world. In New Kings Coffee, all of our coffee comes only from one single farm for each flavour we offer. No mixtures, more pureness.

WHAT IS SWISS WATER PROCESS?

Include a helpful and informative answer to the frequently asked question here.

COFFEE BAG

WHAT IS A COFFEE BAG?

It is ground coffee wrapped inside a tea bag. In New Kings Coffee all of our coffee bags are 100% Arabica, single origin, Fairtrade and organic.

WHAT IS A COFFEE BAG MADE FROM?

Our coffee bags are made from Bioweb, a 100% biodegradable product. You can throw your empty coffee bags into your food waste bin! Read more here.

DOES IT CONTAIN PLASTIC?

No, our coffee bags are entirely made from Bioweb.

WHAT IS THE SIZE OF A COFFEE BAG?

Our coffee bags size is approximately 77mm x 87mm.

CAN I USE CREAM OR MILK TO GET A BETTER FLAVOUR?

You can add milk or cream to your cup, instead of water if you wish. It would be delicious by the way!

HOW DO YOU MAKE COFFEE WITH A COFFEE BAG?

It is as easy as adding your favourite coffee bag into a cup, adding hot water and infusing for 3-5 minutes. Then stir, squeeze and remove the bag. Enjoy!

FAIRTRADE COFFEE

WHAT IS FAIRTRADE COFFEE?

Fairtrade is an organization responsible for making farmers in developing countries’ lifes easier and fairer. By producing/consuming Fairtrade coffee you can get farmers a better deal. And that means they can make their own decisions, control their future and lead the dignified life everyone deserves.

WHERE IS FAIRTRADE COFFEE GROWN?

Fairtrade coffee is produced in developing countries as northern Africa or South America countries. In New Kings Coffee we have a selection of different gourmet varieties of coffee, which have a different aroma and strength each and come from Sumatra, Indonesia - Guatemala, Central America - Ethiopia, Africa - Peru, South America.

IS FAIRTRADE COFFEE REALLY FAIR?

The fact that a product is Fairtrade ensures giving farmers better life quality. Consuming of producing Fairtrade coffee means that coffee is more expensive than in supermarkets, so farmers are being paid a better wage. The minimum price for a pound of Fairtrade coffee is £1.06 (£0,23 more if organic coffee).

WHAT IS THE FAIRTRADE PREMIUM?

Fairtrade Premium is an additional amount of money which goes into a fund for farmers and workers to use.

WHAT DO FARMERS USE THE FAIRTRADE PREMIUM FOR?

For joining the Fairtrade programme, farmers must join other farmers and form a co-operative. Each co-operative has democratically elected representative, who decide the best way to spend this money.

ORGANIC COFFEE

WHAT DOES ORGANIC COFFEE MEAN?

Organic coffee is common coffee, although it lacks of additives, conservants, pesticides or herbicides. This kind of coffee is way better for our health than common commercial coffee, due to its pureness and lack of chemical products.

DOES ORGANIC COFFEE TASTE BETTER?

Due to the farming process organic coffee has, it reflects the taste of pureness and real ground coffee. Another reason organic coffee tastes better is the average wage of farmers, as they are paid an extra amount for coffee being organic.

SUSTAINABLE COFFEE

ARE NEW KINGS COFFEE COFFEE BAGS SUSTAINABLE?

At New Kings Coffee every single package and coffee bag is made out of sustainable and recyclable materials. Our commitment with climate change and human resources is a must in our business. We teamed up with TerraCycle, due to their Zero Waste Box programme we can proudly say we are helping the Earth. You can also send us your empty foil sachets to New Kings Coffee, New Kings Court, Bristol, BS7 8JS and we'll ensure they get properly recycled.

WHAT IS A COFFEE BAG MADE FROM?

Our coffee bags are made from Bioweb, a 100% biodegradable product. You can throw your empty coffee bags into your food waste bin! Read more here.

DOES IT CONTAIN PLASTIC?

No, our coffee bags are entirely made from Bioweb.

OFFICE COFFEE

ARE COFFEE BAGS SUITABLE FOR THE OFFICE?

Our individually wrapped coffee bags offer a choice of high quality, fresh ground coffee in a quick, convenient and mess-free format. As only hot water and a cup is required, our coffee bags are a perfect choice for your business, be that a hotel, event space, office, club or travel operator. Have a look at our Businesses page.

DO YOU SELL DIRECTLY TO OFFICES?

Yes. Have a look at our Businesses page.

WHOLESALE COFFEE

DO YOU SELL TO BUSINESSES?

Yes. Have a look at our Business page.

CHARITY

HOW DOES NEW KINGS COFFEE CONTRIBUTE TO CHARITY?

At New Kings Coffee we are very aware of the poor life quality that coffee farmers have been dealing with for many years. One of our main goals is to change this, so is Grounds for Health’s.

To support the people and communities in our coffee growing regions, we make a donation to charity, Grounds for Health, who provide screening, treatment and training to support cervical cancer patients in developing countries.

You can rest assured that every time you use one of our coffee bags, a proportion of the cost of your brew is providing much needed help.

If you’d like to find out more about Grounds for Health check out their website at www.groundsforhealth.org or find them on Facebook, LinkedIn and Twitter.